protecting your purchase

Ensuring you are satisfied with the purchase of your new Maytag® appliance.

PRODUCT GUARANTEES

If you are not completely satisfied with the performance of your new qualifying Maytag® appliance(s), you can return it to us to receive a full refund of your purchase price, including taxes (excludes finance, delivery and removal/installation costs). 

 

Do you qualify for this guarantee?

Learn More

CLAIMS PROCESS

Money-Back Performance Guarantees

 

Claims for all guarantees, can be easily submitted by following these steps:

 

  1. Within 30 days of the delivery of a qualifying appliance, complete the claim form and call 1-800-807-6777 to start the process. 

  2. Mail the completed claim form along with a copy of the dated sales receipt. The owner will be contacted upon receipt by Whirlpool Canada to arrange for pick up.

  3. Disconnect your appliance so that it’s ready for pick up. 

  4. Call Whirlpool Canada after the unit has been picked up.

  5. The owner will receive payment in the form of a cheque 4-6 weeks after pickup.

Have more questions about our guarantees? Give us a call at 1-800-807-6777 or use our Live Chat.